Week 8: Finalizing a Solution

After some research and a lot of thinking, we got to a solution we think would be appropriate to the need we have.

In order to characterize it better, we went through an exercise in class.

In this exercise, we thought about an interesting metaphor, that has nothing to do with our solution or context. We chose a flight:

We brainstormed about flights, plains, etc, so we had all kinds of characteristics

The pink marked ones are the characteristics that we would like our product to have.

So overall from all of our research and exercises, those are the characteristics we would like to implement:

1. Defined frame, you walk through the user

2. Alerts in critical parts

3. The process is known

4. Feeling safe

5. Having feedback

6. Easy to use

7. Simple, programmed-in-advance programs/solutions

8. Can have a skin for the app/smartphone to make things simpler

9. One purpose

Then, we had to thought about the solution we think will be the most suitable to:

"How might we close the technological gap between the young and the elderly?"

After thinking thoroughly about the solutions we came up with so far, we decided to do a hybrid solution that combines two possible solutions.

The solution combines "give and take", technological SOS button, and the interactive guiding book.

Once the user will have a technological problem, he or she will enter the app. Then, he will press on a button, or call out loud the issue he is dealing with. Then, the app will suggest previous and known solutions to the user. if he is not satisfied with the solution, it will notify all the app's users about the issue. Once a different user has decided to answer and help, he will help the user, such that the app will remember the session and will suggest it to the user next time he runs in the same problem.

In order to have a clear visualization of the flow of the app/solution, we made a 4-square flow: